Job Description

THE POSITION

Do you have the desire to provide a wide variety of services to the elderly population and want to make a difference in their lives? If so, consider joining Luzerne County Area Agency on Aging as an Aging Care Management Supervisor 2. This position gives you the opportunity to showcase your skillset as you oversee employees in the Protective Service as well as all Aging programs and services. Apply today to take advantage of on-the-job training and an amazing benefits package!

DESCRIPTION OF WORK

In this role, you will be responsible for supervising two Supervisor 1s, providing secondary oversight and supervision to seven investigators within the Protective Service (PS) Program, as well as overseeing work of the PS Unit. You will be required to maintain a thorough working knowledge of all the laws, rules, regulations, and operating procedures involved with the Protective Service and all Aging programs and services. You will have the opportunity to act as a liaison with the local Ombudsman and representatives from law enforcement and other legal entities.

General supervisory responsibilities include:

• Planning, organizing, and assigning all work to staff
• Analyzing case records for completeness and adherence to established standards
• Conducting regular case conferences with each care manager
• Providing guidance to staff on policies and appropriateness of plans
• Providing information to staff on appropriate resources available to the elderly as well as updating them on new programs or changes in current laws and regulations affecting the provision of services
• Planning and implementing in-service trainings
• Evaluating staff performance
• Interviewing and selecting prospective applicants for employment within the social service department,
• Completing reports, preparing correspondence, and maintaining necessary records
• On rotation basis, screening after hours crisis calls

Protective Service responsibilities include:

• Ensuring cases are investigated
• Arranging for appropriate services for Protective Service consumers
• Participates in annual planning and the sub-contracting process
• Assisting with monitoring designated contracts and reviewing monthly invoices
• Acting as a liaison with agency sub-contracted providers, providing information and assistance as needed
• Participating in court interventions for consumers
• Arranging community education programs on Protective Service regulations and problems related to elder abuse
• Reviewing and completing data entry
• Overseeing purging and maintenance of records in accordance with state regulations
• Serving as back up to supervisor on call after hours
• Arranges for psychiatric competency evaluations, as needed, for consumers whose capacity is in question
• Acting as liaison to agency solicitors regarding petitions for appointment of a Guardian

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Four years of experience in public or private social work; and a Bachelor's Degree; or
• Any equivalent combination of experience and training including successful completion of 12 semester hours of college level courses in sociology, social welfare, psychology, gerontology, or other related social sciences.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• Hiring preference for this vacancy may be given to candidates who live within Carbon, Columbia, Lackawanna, Luzerne, Monroe, Schuylkill, Sullivan, or Wyoming counties. If no eligible candidates who live within these counties apply for this position, candidates who reside in other counties may be considered.
• You must be able to perform essential job functions.

Legal Requirements:

• A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to and click the Veterans’ Preference tab or contact us at [email protected].

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.

Benefit packages are determined by the county and may vary. Please contact the applicable county human resource office directly to inquire about a specific benefit package.

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