Customer Service Associate Representative Job at The Cigna Group, Orlando, FL

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  • The Cigna Group
  • Orlando, FL

Job Description

This is a temporary contract opportunity with The Cigna Group through Magnit, an enterprise third-party vendor for contingent work. 

Schedule Notes:

  • Monday - Friday, 10:00am - 7:00pm EST
  • Training - 9:00am - 6:00pm (2-3 weeks)
  • Position is 100% remote as of now - possibly hybrid; candidates need to be local to Orlando, FL

Overview:

  • Delivers basic technical, administrative, or operative Customer Service tasks.
  • Performs simple data entry, sorts requests, and maintains files.
  • Understands simple instructions and procedures.
  • Performs Customer Service duties under direct instruction and close supervision.
  • Work is allocated on a day-to-day or task-by-task basis with clear instructions.
  • Entry point into professional roles. 
  • Order Entry, Inbound Calls & be able to multi-task between task.  
  • Great organization skills and an active listener.  

Top 3 Skills Needed:

  • Call Center exp
  • Customer Service
  • Multi task

Education :

  • HS Diploma Required - no other certs required

Hourly Pay Rate Range (dependent on location, experience, expectation) 

The pay range that Magnit reasonably expects to pay for this position is: $11.40/hour-$15.20/hour 

Benefits: Medical, Dental, Vision, 401K (provided minimum eligibility hours are met)

Job Tags

Hourly pay, Contract work, Local area, Remote job, Monday to Friday,

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