Healthcare Administrative Associate - Galax Family Practice - Bonus Eligible Job at Carilion Clinic, Galax, VA

  • Carilion Clinic
  • Galax, VA

Job Description

How You’ll Help Transform Healthcare:

Here is the opportunity to apply your skills in a dynamic new environment and maximize your career growth with tools that will help enhance your professional development. We believe that by fostering a supportive and empowering work culture, we can create a positive impact in the world and achieve our goals together.

As a vital member of our team, you’ll play an important role by maintaining front-office workflow vital to optimizing the efficiency of the medical practice, clinic, and/or department.

The Healthcare Administrative Associate job duties include, but may not be limited to the following:

  • How You’ll Help Transform Healthcare:
  • Greet, screen, and provide service to patients and visitors.
  • Process mail, fax, and other documents.
  • Maintain multi-line phone system/switchboard.
  • Schedule, register, and check patients in/out. 
  • Maintain medical records.
  • Perform data management, spreadsheet functions.
  • Run and maintain reports.
  • Perform charge entry.
  • Process billing documents and research and resolve issues.
  • Collect co-payments, deductibles, and other self-pay amounts at time of service.
  • Maintain cash box and receipt books.

What We Require:

  • High school diploma or GED 
  • Minimum of two years' experience in a physician office/medical office (preferred)
  • Experience with data processing and/or with multi-line telephones (preferred)
  • Experience with registration and/or medical insurance (preferred)
  • Knowledge of office procedures and equipment 
  • Effective interpersonal, communication, and teamwork skills
  • Automated computer system proficiency
  • Excellent organizational and time management skills 

About Carilion

This is Carilion Clinic ...

An organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious.

Headquartered in Roanoke, Va., you will find a robust system of award winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute.

Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here, in a place where the air is clean, people are kind and life is good. Make your tomorrow with us.


Requisition Number: 146378  
Employment Status: Full time 
Location: Carilion Clinic Family Medicine - Galax  
Shift: Day 
Shift Details: 7a-5p Monday thru Friday
Recruiter: HAYLEY F OHL  
Recruiter Email: [email protected]
For more information, contact the HR Service Center at 1-800-599-2537.

Equal Opportunity Employer

Minorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity

Carilion Clinic is a drug-free workplace.


Job Tags

Full time, Shift work, Monday to Friday,

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