Job Type: Full-time, Remote
Salary: Competitive salary based on experience and skills
Are you a customer-focused individual with excellent communication skills? Do you have a passion for helping others and a desire to work from the comfort of your own home? Come join the Eyecare Center of Salem team as a Home Based Call Center / Customer Support Representative!
Eyecare Center of Salem is a leading eyecare provider in the Salem area, committed to providing exceptional customer service and quality eye care services. As a Home Based Call Center / Customer Support Representative, you will be an essential part of our team, helping us deliver great customer experiences and ensuring the continued success of our business.
Key Responsibilities:
- Answer incoming calls and respond to customer inquiries and concerns in a friendly and professional manner.
- Proactively resolve customer issues and provide solutions to meet their needs.
- Provide product information, place orders, and schedule appointments as needed.
- Maintain accurate customer records and update information as necessary.
- Collaborate with other team members to ensure a seamless and positive customer experience.
- Utilize various communication channels including phone, email, and live chat to assist customers.
- Adhere to all company policies and procedures while maintaining a high level of professionalism at all times.
Requirements:
- High School diploma or equivalent, some college preferred.
- Previous experience in a call center or customer service setting preferred.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and the ability to think critically and offer creative solutions.
- Familiarity with Microsoft Office and other computer applications.
- Ability to work independently and in a team environment.
- Proven time management and organizational skills.
- Must have a quiet and professional home office environment with a reliable high-speed internet connection.
- Available to work flexible shifts, including evenings and weekends.
Benefits:
- Competitive salary based on experience and skills.
- Comprehensive training program.
- Opportunities for career advancement within the company.
- Work from the comfort of your own home.
- Flexible work schedule.
- Supportive and collaborative team environment.
Join us in our mission to provide exceptional customer service and be a part of a dynamic and growing team. Apply now to become a Home Based Call Center / Customer Support Representative with Eyecare Center of Salem!
1. This position is a part-time job, and usually teaches on weekends2. Responsible for the academic guidance of overseas Chinese students... ...of the recording and uploading of the course video. Conduct online Q&A to solve the problems encountered by students after class...
...Summary: Ref #: A-RN-55711 Profession: Registered Nurse Specialty: Clinical Care Manager Job Type: Full-time Start Date: ASAP Location: Coos Bay,... ..., per diems, travel nurses and allied health, and non-clinical professionals for private and government...
...for an experienced floral designer with a background in high-end retail or studio setting. Job Responsibilities: Consistently create... ...Profile: 2+ years hands-on custom floral design experience in a luxury high volume floral shop or design studio is required. Ability to...
International Logistics Coordinator Location Houston, TX : Summary The focus of the International Logistics Coordinator is to coordinate... ..., problem-solve, and work cross-functionally in support of import/export shipments/packing for Parts, Warranty, Spares, and/or Depot...
Make a Difference in Seniors Lives! At Caring Senior Service, we believe that every moment matters in the lives of those we serve. Our caregiver-centric culture fosters an environment where caregivers are valued, supported, and empowered to deliver the highest quality...