Job Description

Job Title: Hotel Booker (Remote)

Job Type: Part-Time/Full-Time Available

Company Overview:

At Serenity Trails Travel Co, we specialize in providing comprehensive travel solutions tailored to meet the unique needs of corporate clients. As a leading travel agency, we are committed to delivering exceptional service and ensuring seamless travel experiences for our clients. If you're passionate about travel and customer service, join us on our mission to redefine corporate travel.

Position Summary:

Serenity Trails Travel Co is seeking a dedicated Hotel Booker to join our team in a remote capacity. In this role, you'll be responsible for coordinating hotel accommodations, managing reservations, and providing top-notch customer service to our corporate clients. If you have strong organizational skills, excellent communication abilities, and a commitment to delivering exceptional service, we want you to be part of our team.

Key Responsibilities:

• Coordinate hotel accommodations for corporate clients, ensuring suitable and comfortable stays.
• Manage hotel reservations, cancellations, and changes according to clients' needs and preferences.
• Provide personalized recommendations and advice to clients, leveraging insights and expertise to enhance their travel experiences.
• Collaborate with hotel partners and vendors to secure bookings, confirmations, and updates, maintaining clear communication and accuracy.
• Address any hotel-related issues or concerns promptly, providing creative solutions to ensure client satisfaction.
• Maintain organized records of hotel bookings, expenses, and client information, ensuring confidentiality and compliance with company policies.
• Work collaboratively with team members to support the overall success of the department and ensure a positive client experience.

Benefits:

• Competitive pay with opportunities for performance-based bonuses.
• Flexible work schedule with remote work options.
• Comprehensive health, dental, and vision insurance plans.
• Retirement savings plan with company matching contributions.
• Paid vacation, holidays, and sick leave.
• Opportunities for professional development and career advancement.
• Travel perks and discounts on vacation packages, accommodations, and more.
• Supportive and collaborative work environment with a team dedicated to creating unforgettable travel experiences.

Qualifications:

• Previous experience in customer service, travel coordination, hotel booking, or a related field is preferred.
• Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with clients.
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks and deadlines effectively.
• Proficiency in using office software and online reservation platforms.
• Passion for travel and a deep understanding of hotel booking processes.
• Ability to work independently and as part of a collaborative team in a fast-paced environment.
• Flexibility to adapt to changing priorities and client needs.

Join Us: If you're passionate about travel and customer service, and ready to embark on an exciting career with Serenity Trails Travel Co, we want to hear from you! Apply now for the position of Hotel Booker (Remote) and contribute to redefining corporate travel experiences for our clients!

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