Live Chat Support Agent - Remote Job at ECOWORKS HOMES INC., Minneapolis, MN

TTQxYmpaR0NvdnJyRklETzNXOW1nVnV6bmc9PQ==
  • ECOWORKS HOMES INC.
  • Minneapolis, MN

Job Description

About us:

ECOWORKS HOMES INC. is a prestigious construction company specializing in eco-friendly, sustainable residential properties. We aim to revolutionize the housing sector by creating environmentally responsible, innovative homes, contributing to lasting change in communities.

The Opportunity:

We're now looking for a Live Chat Support Agent to provide excellent customer service and problem-solving solutions from the comfort of their own home. This entry-level position is the perfect opportunity for anyone looking to step into the world of customer support, learn valuable skills and make an impact.

Job Responsibilities:

  • Provide timely, accurate and professional responses to customer inquiries through live chat.
  • Resolve customer complaints or problems, escalate them if necessary.
  • Identify and understand customer needs to provide appropriate solutions.
  • Maintain customer records with accurate and current details.
  • Work closely with other team members to improve customers' experiences and the company's reputation

Desired qualifications:

  • Excellent written communication and interpersonal skills.
  • Customer service orientation and ability to adapt/respond in different situations.
  • Proficiency with computer systems, including CRM platforms and Microsoft Office Suite.
  • Able to multitask, prioritize, and manage time effectively.
  • High school diploma or equivalent

Nice-to-haves:

  • Prior experience in a customer support role.
  • Experience working with remote teams.
  • Availability to work flexible hours

Job Tags

Full time, Remote job, Flexible hours,

Similar Jobs

University of South Carolina

Bookstore Manager Job at University of South Carolina

 ...Bookstore Manager University of South Carolina Department: USC Sumter - Palmetto College Advertised Salary Range: $41,258 Part/Full Time: Full Time About UofSC Diversity Statement Advertised Job Summary Under the direction of the Assistant Dean... 

ETS Jobs

Machine Operator | 3rd Shift Job at ETS Jobs

 ...Machine Operator | 3rd Shift Job ID: 138839 Starting at $21/Hour, Monday-Friday Schedule, 8-Hour Overnight Shift Our client is a high-quality dairy processing manufacturer, and they want you to join their team as a Machine Operator! Your day-to-day as a Machine... 

Amazon.com Services LLC

Technical Program Manager, Devices & Services Penetration Testing Job at Amazon.com Services LLC

 ...DESCRIPTION Amazon Devices & Services Penetration Testing Team (DSPT) is a highly-agile offensive security team conducting penetration testing and technical assurance activities against Amazon's most innovative new products and technologies. We are looking for a Technical... 

Columbia Healthcare

PMHNP needed in Greenfield, MA Job at Columbia Healthcare

 ...About the POSITION: PMHNP needed to work at both the Orange and Greenfield sites Must have experience Full time M-F They care very much about providing healthcare with respect and dignity, harm reduction, and engaging patients in their care in an individualized... 

Next Level Tutoring, LLC

K-5 Tutors - Reading, Math Job at Next Level Tutoring, LLC

Job DescriptionNexel Level Tutoring, LLC. Emmaus-Macungie is looking for tutors for grades K-5 to focus on areas of math, reading comprehension, and writing skills. We are looking for tutors who have some of the experience listed below :* Certified teachers for Elementary...