Job Description

Job Description and Duties

Under close supervision of the Staff Services Manager I, the Office Assistant (General) is an entry level position that shall perform the following duties:

Serves as the first point of contact for those who visit the Commission’s office at the information counter/office.  Registers visitors in log and provides visitor’s badges when necessary.  Contacts appropriate division for questions and concerns from walk-in customers and those with appointments. Assists educators using computers in lobby. Responds efficiently, accurately, courteously, and timely to customer service inquiries in person and over the phone.

Handles application packets and corresponding payments. Processes credit cards and issues receipts for payments made in the office. Accepts mail and packets from Post Office and delivery services. Issues receipts for payments made in office. Prepares letters for mailing.

This advertisement will run until filled with the following cutoff dates for review of application:

• April 22, 2024
• May 2, 2024
• May 13, 2024
• May 23, 2024
• June 3, 2024
• June 13, 2024
• June 24, 2024

You will find additional information about the job in the .

Special Requirements

• The position(s) require(s) a Background Investigation be cleared prior to being hired.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Integrity – consistently adheres to his/her duties to execute the mission and responsibilities of the Commission
• Expertise – be a reliable source of accurate information
• Teamwork – works collaboratively and in recognition of the contribution each makes to the common purpose
• Respect – recognizes the validity of other points of view and treats others with civility
• Problem Solving – strives to find practical and effective solutions to achieving desired goals

• Cashiering - Knowledge and/or experience in a cashiering or accounting office   
• Detail oriented – must be able to produce high volume of work while keeping errors to a minimum

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.

Job Tags

Permanent employment, Full time,

Similar Jobs