Job Description

The Patient Access Representative/Scheduler must have an in-depth knowledge in all the functions required for patient check-in and out, payment collection and patient medical record management. The PAR or Scheduler will be the first point of contact for all patients providing a consistent superior customer service experience in accordance with the Centers mission and vision. This position demonstrates excellent customer service techniques, meet and greets patients; answers patient calls; identifies and clarifies patients needs and desires and ability to recognize and direct immediate health concerns, confirms patient's identity and eligibility, obtains required signatures from patients, schedule patients for appointments, and answering patient's questions. Performs various office and clerical duties. Ensures patients right to privacy, safety, and confidentiality is maintained. Maintains a safe environment in accordance with standards, policies, and safety regulations. Ensures compliance with infection control policies.

In addition to front office tasks, the PAR with MA duties escorts patients to exam rooms, obtains and appropriately records patient vital signs/medication list, monitors patient flow, assists physicians with minor clinical procedures, proficient in adult and pediatric immunizations and prepares patient chart with pertinent medical information. Schedules diagnostic tests ordered by the physician as needed. Performs various office and clerical duties. Ensures patients right to privacy, safety, and confidentiality is maintained. Maintains a safe environment in accordance with standards, policies, and safety regulations. Ensures compliance with infection control policies. Other duties as assigned.

Minimum Education:High school graduate or equivalent required Medical Assistant Diploma requiredMinimum Experience/Knowledge:At least three (3) years experience in an office or ambulatory clinic setting as a Front Office Medical Assistant required. Knowledgeable and understanding of medical terminology, ability to interview patients and interface with physicians, nurses and other professional staff required. Knowledgeable in Electronic Health records, and various computer programs such as word, and excel required. Must have excellent communication skills, including the ability to speak, read and write English/Spanish proficiently. Must be comfortable with computers and medical terminology.Required License/Certification:Required:Valid Medical Assistant (CMA) certification. BLS for Healthcare Provider from American Heart Association.The hourly rate range for this position is $17.50 - $27.01. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidates work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

About University of Southern California (USC)

USC is the leading private research university in Los Angeles—a global center for arts, technology and international business. With more than 47,500 students, we are located primarily in Los Angeles but also in various US and global satellite locations. As the largest private employer in Los Angeles, responsible for $8 billion annually in economic activity in the region, we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills across a variety of academic and professional schools and administrative units. As a USC employee and member of the Trojan Family—the faculty, staff, students, and alumni who make USC a great place to work—you will enjoy excellent benefits, including a variety of well-being programs designed to help individuals achieve work-life balance.

Connections working at University of Southern California (USC)

Job Tags

Hourly pay, Full time, Work experience placement, Local area, Immediate start,

Similar Jobs