REMOTE Live Chat Agent - P-T and F-T Job at Metrocasa, Seattle, WA

TTROY2c1ZUZvUHpvRTRYTzBXOWxnRnkwbFE9PQ==
  • Metrocasa
  • Seattle, WA

Job Description

As a Remote Live Chat Agent for Metrocasa you will be responsible for providing exceptional customer service to our customers through live chat and other digital channels. Your primary goal will be to resolve customer inquiries and issues in a timely and professional manner while also promoting our energy services and products.

Responsibilities:

  • Respond to customer inquiries through live chat email and other digital channels
  • Resolve customer issues and concerns in a timely and professional manner
  • Provide accurate and helpful information about our services and products
  • Troubleshoot and resolve technical issues with customer accounts
  • Collaborate with other teams to resolve complex customer issues
  • Meet or exceed customer service and sales performance metrics

Benefits:

  • Opportunities for advancement and professional growth
  • Comprehensive training program to ensure success
  • Flexible scheduling and remote work options
  • Access to companysponsored health and wellness programs
  • 401(k) retirement plan with company match
  • Paid time off and holidays
  • Discounts on energy services and products
  • Collaborative and dynamic work environment
  • Professional development opportunities
  • Recognition and rewards for outstanding performance
  • Competitive hourly rate ($20$35/hour)

Requirements:

  • High school diploma or equivalent required; associates or bachelors degree preferred
  • 12 years of customer service experience in a call center or chat environment
  • Excellent communication and problemsolving skills
  • Ability to work in a fastpaced environment and adapt to changing priorities
  • Proficiency in computer software and technology including chat platforms and CRM software
  • Reliable internet connection and quiet workspace for remote work

Available shifts and compensation: Available shifts all days except Sundays. Compensation is $20.00 $35.00/hour.

Job Tags

Hourly pay, Holiday work, Remote job, Flexible hours, Shift work, Sunday,

Similar Jobs

American Airlines

Customer Service Coordinator Full Time Job at American Airlines

 ...in a courteous, efficient, friendly and professional manner. Starting pay is $22.07 per hour.What you'll do-Promotes and sells air travel to the traveling public or freight forwarders-Provides assistance with passenger check-in and cargo acceptance-Interprets... 

Discovery At Home

Home Health Billing Specialist ( On site) Job at Discovery At Home

 ...About the Opportunity Does working for a new Home Health agency sound like the professional challenge you are seeking? Discovery...  ...with incredible individuals with boundless creativity. The Medical Billing Specialist role is responsible for the daily billing audit,... 

Middleton Family Medicine Urgent Care LLC

Triage Nurse Endocrinology Job at Middleton Family Medicine Urgent Care LLC

 ...Triage Nurse Endocrinology The purpose of this position is to improve the patient experience and clinical outcomes of the Endocrinology Service by improving access to care, ensuring smooth transitions between inpatient and outpatient care and providing effective chronic... 

Hoag Memorial Hospital Presbyterian

DIRECTOR OUTPATIENT TREATMENT CENTERS (RN) - ONCOLOGY ADMINISTRATION Job at Hoag Memorial Hospital Presbyterian

 ...compensation may vary based on geographic location, work experience, skill level, and education. The Director of Outpatient Treatment, Chemotherapy Centers(RN) is an essential leadership position and has responsibility for the staff and services of the Outpatient... 

Miller International Inc.

Mid-Level Fashion Technical Designer Job at Miller International Inc.

 ...Miller International, Inc., designer of Cinch and Cruel is searching for its newest team member at our office in Denver, Colorado...  ...to employees - Supplemental Life Insurance - Employee Assistance Program - Tuition Reimbursement - Student Debt Program -...