Job Description

We are looking for an experienced Sales Manager with a valid insurance property and casualty license and a proven track record in sales. The ideal candidate will possess strong leadership skills, excellent communication abilities, and a deep understanding of insurance products and sales processes. Responsibilities:

• Monitor daily sales activities, including tracking metrics, analyzing trends, and identifying areas for improvement.
• Resolving escalated customer concerns in a timely manner.
• Provide ongoing training and support to sales team members to enhance their skills and performance.
• Conduct onboarding and training sessions for new employees, ensuring they are equipped with the knowledge and resources to succeed.
• Listen to phone calls and conduct regular performance evaluations to identify strengths and areas of improvement.
• Manage team schedules, manage PTO requests, and ensure adequate coverage.
• Ensure that customer service standards are consistently met or exceeded by the team.
• Facilitate communication and collaboration among team members to foster a positive and productive work environment.
• Collaborate with senior management to develop and implement sales strategies to achieve revenue targets.
• Attend weekly management meetings to discuss agency goals and address agency performance and receive weekly training.

Qualifications:

• Valid insurance property and casualty license.
• Proven sales experience, preferably in the insurance industry.
• Strong leadership and managerial skills with the ability to motivate and develop a team.
• Excellent communication and interpersonal abilities.
• Detail-oriented with strong organizational skills.
• Ability to analyze data and identify opportunities for improvement.
• Proficiency in Microsoft Office Suite and CRM software.

About Company: Farmers is a leading provider of insurance solutions specializing in property and casualty coverage. With a commitment to exceptional service and comprehensive protection, we strive to meet the diverse needs of our clients with tailored insurance solutions. We are seeking a dynamic individual to join our team to drive sales growth, ensure operational excellence, and uphold our high standards of customer service.

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