Job Description

Public Trust: None

Requisition Type: Regular

Your Impact

Own your opportunity to work alongside federal civilian agencies. Make an impact by providing services that help the government ensure the well being of U.S. citizens.

Job Description

Seize your opportunity with GDIT to make a personal impact as a Technical Writer supporting the Administrative Office of the US Courts (AOUSC) Case Management Systems Office (CMSO).  GDIT is your place to make meaningful contributions to this challenging project and grow a rewarding career. 

You will help support the AOUSC CMSO in its modernization effort for one of its mission-critical applications used by U.S. district and appellate court staff and external users.  CMSO has a mature agile practice using the Scaled Agile Framework (SAFe) and supports a broad range of complex business systems which are instrumental to the AOUSC mission.

HOW YOU WILL MAKE AN IMPACT

• Support communications to include project management documentation requirements, preparing and reviewing presentations to users, stakeholders, and committees.
• Create standards for documentation to leverage across programs (e.g., project management documentation and solutions architecture documentation standards).
• Prepare operation and maintenance manuals and technical publications.
• Gather technical information, prepare written text basic projects, and help coordinate layout and manual organization.
• Research available development/engineering information such as drawings, design reports, equipment, and test specifications.
• Writing, editing, and proofreading materials for reports, manuals, briefs, proposals, instructional material, catalogs, technical publications, and software and hardware documentation provided by technical personnel.
• Arrange for word processing, duplication, and distribution of material.
• Requirements gathering and management including written and oral communication, and customer engagement.
• Edit narrative and graphic products to identify and correct grammatical formatting and logic errors and identifies logical inconsistencies.
• Apply a variety of word processing, spreadsheet, and graphics tools.
• Provide advice for the development for the process of crafting and refining ideas, cultivating sources, and developing highly complex and articulate articles.
• Collaborate closely with technical teams to deliver appropriate and highly complex content. 

WHAT YOU’LL NEED TO SUCCEED

Education and Experienc e

• BA/BS in English, Computer Science, Software Engineering, Engineering, or in a related discipline.
• 5+ years of experience working in an Agile Scrum environment writing technical documentation for the software product, application, or product releases.
• Experience in understanding and communicating all technical aspects of a software product to both highly technical and non-technical users.
• Experience in developing technical documentation and education materials to support user experience (user guides, integration guides, installation/configuration instructions, developer guides, etc.)
• Advanced experience specifically writing content for online help documentation, instruction materials, and user guides and manuals.
• Experience developing and implementing content using responsive design principles and technology practices.

Required Skills and Abilities Skills :

• Proven experience as a Technical Writer
• Ability to quickly ascertain and understand complex applications, diagrams, user requirements, and designs with minimal assistance.
• Demonstrated self-motivation with the ability to independently manage, prioritize multiple tasks, and identify and recommend areas for improvement.
• Ability to collaborate, build coalitions, and work effectively in a team environment as a facilitator and team member.
• Strong attention to detail, with the ability to consistently deliver high-quality documentation on time.
• Must be a self-starter, strong leader, and be able to work independently with little supervision.
• Must have exceptional written and oral communication skills.
• Experience with Microsoft Office Suite (Word, PowerPoint, Excel, etc.) or other word-processing and desktop publishing software applications.

Work Requirements

Years of Experience

5 + years of related experience

* may vary based on technical training, certification(s), or degree

Certification

Travel Required

None

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